Customer Support

Privacy Policy

We are committed to protecting your privacy. We will only use the information we collect about you lawfully (in accordance with the Data Protection Act 2000). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service, to personalize your shopping experience at Mexiko 4 U.


This is the way we handle your information:

  • Automatic Collection

    We receive and store certain types of information whenever you interact with our website. Our Web server automatically recognizes only the visitor's domain name or IP address (to monitor site traffic and volume), not email address. And records the visitor's browser and platform type (e.g. Firefox browser on Mac platform).

  • Cookies

    Cookies are short pieces of data that are sent to your computer when you visit a website. On later visits, this data is then returned to that website. Cookies allow us to recognize you automatically whenever you visit our site so that we can personalize your experience and provide you with better service. We also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart or receiving personalized recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.

  • Information you provide

    You provide most information when you search, buy, order, post reviews, or other methods of communication via our website or email. As a result of those actions, we receive and store that information; such as registration information, transaction information (e.g. dates on which you made a purchase, amount and type of purchases) and customer information (e.g. name, address, phone number). We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our features, and communicating with you.

  • E-mail Communications

    When a visitor gives us an e-mail address while placing an order, or when visitors send us e-mail correspondence, we retain the visitor's e-mail address. We contact visitors by their e-mail address to confirm an on-line order, to respond to a sender's e-mail query and ocassionally to inform customer about new products and promotions. We might send the visitor a newsletter of our services and products, whenever the visitor has chosen to receive such a newsletter. If you do not want to receive e-mail or newsletters from us, other than notifications and receipts, please adjust your "Subscription" preferences by logging into your account.

  • Sharing information

    We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.

  • Security of your information

    We work to protect your security. All transactions are cleared either through Sofort, Moneybookers, or PayPal using Secure Sockets Layer (SSL) software (128 bit SSL at browser level is used). Credit card details will only be requested within this secure area. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the "log off" link located in the side menu.

  • Information you can access

    Mexiko 4 U gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

  • Conditions of Use, Notices and Revisions

    If you choose to visit Mexiko 4 U, your visit and any juridical dispute is subjec to this Notice and our Terms & Conditions, (including compensation demands, limitations on damages, arbitration of disputes and the like), and subject to Austrian law. If you have any concerns about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us" link on the bottom menu, and we will try to resolve it.

    Our business changes constantly, so that our Privacy Notice explanation and the Terms & Conditions can change also accordingly. Provided that you expressly agree with it. We dispatch regular recollections by e-mail in info@mexiko4u.at.

 

Privacy information from Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/. Please note that on this website, Google Analytics code is supplemented by "anonymizeIp" to ensure an anonymized collection of IP addresses (so called IP-masking).

 

Questions

Questions regarding our Terms & Conditions, Privacy Policy, or other policy related material can be directed to info@mexiko4u.at.

This Privacy Policy only covers Mexiko 4 U Website at www.mexiko4u.at. Other links within this site to other websites are not covered by this policy.

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